How outsourcing could help your tech business grow without costing you big bucks
Your business is established, you’ve got a great reputation for your product or service, but you are just so busy you keep missing new opportunities, or even worse, you have discovered you’re bleeding dollars through sloppy systems.
You know you have some changes to make, you are keen to work your business smarter and take steps to expand, but …
“I am a small tech business not google! How can I grow my business without the big overheads?” I hear you scream.
This phase of business is a great opportunity to take a fresh look at your business – revisit your goals, processes and risks. Evaluating your business from end to end highlights what you do well, and opportunities to improve. We find most businesses are leaking profit through inefficient systems, poor processes, understaffing or poor use of staffing.
A strategic overhaul of your sales system and integrating outsourced staff into your business will immediately transform your business, get you working smarter and accelerate your growth.
Show me the money!
The primary reason for outsourcing: REDUCE COSTS
Compared to local employees, outsourced staff immediately reduce your hourly rate, but more importantly is the reduction of ‘on costs’ associated with Australian staff.
The office space, equipment, taxes, holiday & sick leave etc are all covered by the, you only pay the agreed rate for the work required. It’s estimated that outsourced teams will save you anywhere from 40 – 70%! Many of our customers assign the routine or less skilled tasks to their outsourced team, and use some of the newly released budget to secure local specialist professionals or divert into marketing, new tech / equipment or other business investment.
Scale Up!
The second reason for outsourcing: GROW FASTER
Subscriptions sales are increasing but your renewals are dropping or just non existent? Customers are calling but no one to answer them, let alone action their requests? You are the Help Desk, Sales Director and Payroll?
It’s time to scale up your business, and that means you need to find more people, but without the challenges of increased capital costs, higher staff on costs, trauma of changing premises, heightened operational risks as the business settles and internally re-establishes.
Evaluating your business processes will identify routine tasks that could be outsourced, and other tasks that require technical knowledge or specialist skills. Routine tasks, follow up calls, system maintenance could all be outsourced freeing up yours or your local teams time to focus on more profitable aspects of the business. Working with a agency that specialises in IT Outsourced Staff like Delivio guarantees your on-boarding process is faster and easier, which means you can have the right people doing the right jobs far more efficiently within just a couple of weeks!
Innovate or …
Customers are expecting innovation, transformational requirements and advancements in technology create a demand for ever increasing faster and easier processes. To compete, managed service providers need to be able to keep up with industry changes and
deliver solutions to their customers early. Your customers will be looking for value rather than cost, by outsourcing routine tasks and accessing
specialist techs, your team will be able to dance on the edge of development, while still maintaining solid infrastructure, processes and systems that keep your business growing.